Elektra Cosmetics Guarantee
We at Elektra Cosmetics want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please email us at customersupport@elektracosmetics.com.
If you’re not satisfied, neither are we. That’s why we offer a 100% refund on all Elektra Cosmetics products within 30 days of purchase. If Elektra Cosmetics does not inject some fun and creativity into your beauty routine, simply return the product for a full refund.
We offer this guarantee because we’re confident that you will get value from each and every one of our cosmetic glitter products.
Satisfaction Guarantee
If you are not completely satisfied with your Elektra Cosmetics purchase, you may return it with a note describing why you are disappointed and we will issue a full refund or credit your charge card or PayPal for what you paid for your Elektra Cosmetics products.
How to start a return
Within 30 days of your purchase, contact us here or email customersupport@elektracosmetics.com.
What to include
- Your full name, postal address, email address, and order number. (If you used PayPal, refunds are sent back to the same PayPal address.)
- A brief note explaining why you were unsatisfied so we can improve our products.
Return address
Elektra Cosmetics — Attn: Returns
2359 St Claude Ave., Suite B
New Orleans, LA 70117
You will receive a refund of the sale price and tax of the purchase (shipping charges will not be refunded). Mail-in returns will be processed within 30 days of receipt.
Please note: Personalized & customized items are non-refundable.