Elektra Cosmetics Guarantee
We at Elektra Cosmetics want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please email us at customersupport@elektracosmetics.com
If you’re not satisfied, neither are we.
That’s why we offer a 100% refund on all Elektra Cosmetics products within 30 days of purchase. If Elektra Cosmetics does not inject some fun and creativity into your beauty routine, simply return the product for a full refund.
We offer this guarantee because we’re confident that you will get value from each and every one of our cosmetic glitter products.
SATISFACTION GUARANTEE: If you are not completely satisfied with your Elektra Cosmetics purchase, you may return it with a note describing why you are disappointed and we will issue a full refund or credit your charge card or Paypal for what you paid for your Elektra Cosmetics products.
What you need to do is simple:
- Within 30 days of your purchase, contact us by emailing: customersupport@elektracosmetics.com.
Elektra Cosmetics Guarantee
We at Elektra Cosmetics want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please email us at customersupport@elektracosmetics.com
If you’re not satisfied, neither are we.
That’s why we offer a 100% refund on all Elektra Cosmetics products within 30 days of purchase. If Elektra Cosmetics does not inject some fun and creativity into your beauty routine, simply return the product for a full refund.
We offer this guarantee because we’re confident that you will get value from each and every one of our cosmetic glitter products.
SATISFACTION GUARANTEE: If you are not completely satisfied with your Elektra Cosmetics purchase, you may return it with a note describing why you are disappointed and we will issue a full refund or credit your charge card or Paypal for what you paid for your Elektra Cosmetics products.
What you need to do is simple:
- Within 30 days of your purchase, contact us here.
- Include your Full Name, Postal Address, Email Address and order number. If you used PayPal, we can only refund money via PayPal to the same address.
- Include a paragraph explaining why you were unsatisfied so that we can improve our cosmetic glitter products accordingly.
- Returns items with printed copy of letter and order information to:
Elektra Cosmetics Attn: Returns
2359 St Claude Ave. Suite B
New Orleans, LA 70117
You will receive a refund of the sale price and tax of the purchase (shipping charges will not be refunded).
Mail-in returns will be processed within 30 days of receipt.
Please note: Personalized & customized items are non-refundable.